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FAQ

 

                               
 

PAYMENT
  • We accept payment - PAYPAL / Skrill / Visa / Mastercard!
    Visa/Mastercard verified!
            
  • Please make the payment in 2 - 3 days after purchase, or let us know an exact date that payment will be issued.
 
SHIPPING
  • All items will be checked before packing. All items are new and of high quality.
  • Item will be shipped within 2 - 3 business days after receipt of payment, excluding weekends and public holidays. If it is bespoke order for item which is not on stock, handling time is 5-10 days. 
  • We ship WORLDWIDE from Ukraine by International Economy Post. Usually it takes about 7-15 days to European countries8-18 days to USA, Canada, etc.
  • We can also make shipment by Post Courriers: delivery time 3-5 days or 7-10 days worldwide. But shiping cost much more expensive. If you need FAST DELIVERY, contact us before order!
 
SALES TAX
  • NO Sales TAX is required
  • Please check with your countries VAT or Duty, it is not included in this price.
  • Please note that some countries will have custom duty or tax for certain items. It is the buyer's responsibility to pay all endued custom duty or tax. We are not responsible for any custom duty or tax since our price do not include this charge.

WARRANTY & RETURN POLICY
  • Please check the package when you receive it. 
  • 14-day Warranty with Exchange for defective, incorrect or parts-missing items. Please notify us and simply return the item with all parts and accessories packed and marked "FOR EXCHANGE" within 14 days of receipt.
  • All returning postage costs will be the responsibility of the buyers.
  • If you receive a damaged parcel, you should contact your Post Administration andfill in the inspection report
  • ***Please, examine attentively the parcel during receipt. If there will be any damages, open the parcel in presence of Post worker, to fill in the damage claim. Without that claim form - refund is NOT POSSIBLE! 
    It is packed safe enought, but we always give a notice to our clients. 
  • If your package is lost, please e-mail us, so we can fix the problem. 
 
CUSTOMER SURVICES
  • Please contact us if you have any questions. We will reply you within 24 - 48 hours.
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